Stage 1 · Diagnosis
The fault traced, with the appliance tested.
What we fix, in detail
Four services for residential and small commercial clients, quoted before any work is done.
Program 01 · The ones that fail most
Washers & dryers
Laundry appliances fail predictably — pumps, belts, bearings, heating elements and vents. We diagnose the actual cause rather than swapping the obvious part, and on dryers we check the vent, because a blocked one causes both the fault and a fire risk.
Stage 2 · Quote
Parts and labour, before any work.
Stage 3 · Repair
Carried out, usually on the same visit.
Stage 4 · Test
Run through a cycle before we leave.
Stage 1 · Symptoms
What's warm, what's freezing and when it started.
Stage 2 · Diagnosis
Airflow, defrost, seals and controls checked.
Stage 3 · Quote
With an honest view on economics.
Stage 4 · Repair
Carried out and temperatures verified.
Program 02 · Before the food goes
Refrigerators & freezers
Many fridge faults are airflow, seals, defrost systems or controls rather than the compressor. We diagnose those first because they're repairable; sealed-system work requiring refrigerant handling is a different matter and we'll say plainly whether it's economic.
Program 03 · Elements, controls, leaks
Ovens, cooktops & dishwashers
Electric cooking appliances and dishwashers share the same common faults: elements, thermostats, control boards and door seals. Gas appliance connections are not our work — those go to a licensed gas contractor, and we'll tell you rather than attempt it.
Stage 1 · Diagnosis
Element, control or seal, identified.
Stage 2 · Parts
Availability and cost checked before quoting.
Stage 3 · Quote
Parts and labour stated.
Stage 4 · Repair
Fitted and tested.
Stage 1 · Check
Space, connections and whether they're suitable.
Stage 2 · Quote
Including any work the connections need.
Stage 3 · Install
Levelled, connected and tested.
Stage 4 · Removal
Old appliance taken away where arranged.
Program 04 · Fitted properly
Installation & replacement
A badly installed appliance fails early: a washer that isn't level walks, a dryer vented into a wall cavity is a hazard, a dishwasher plumbed badly leaks quietly. We install to the manufacturer's instructions, test it, and take the old one away where arranged.
Something broken?
Tell us the appliance and the fault. We'll state the diagnostic fee and book a visit.